Giving metrics

Know which donors need attention next

SAPu analyzes giving history, engagement activity, and donor behavior to surface opportunities that might otherwise be missed. See who is building momentum, who may be drifting away, and where follow-up can have the biggest impact.

Donor momentum scoring
Automatic recalculation
Follow-up opportunities
Built into every contact record
SAPu giving metrics donor momentum score

Donor momentum

See whether a supporter is becoming more engaged, staying consistent, or showing signs of disengagement.

Prioritized follow-up

Identify the contacts most likely to benefit from a thank-you, appeal, upgrade ask, or reactivation effort.

Updates automatically

Scores and recommendations update as donations, forms, emails, and other activity are recorded.

Explainable insights

See the signals behind every score instead of relying on a black-box rating.

Donor momentum

Understand how supporter relationships are changing

Rather than looking at donations one record at a time, SAPu combines multiple signals into a single donor momentum score that helps teams quickly understand where attention is needed.

Gift velocity

Tracks whether donation frequency is increasing or slowing down.

Second gift progress

Highlights donors approaching key conversion milestones.

Engagement depth

Measures interaction across forms, events, communications, and other activities.

Giving growth

Shows whether gift amounts are trending upward or downward.

Donor Momentum Score dashboard with gift velocity, second gift progress, engagement depth, and giving growth signals
Built for action

Insights that lead to follow-up

Giving Metrics doesn't just identify trends – it helps staff understand what to do next.

Second gift milestone

The second donation is one of the strongest indicators of long-term donor retention. Identify supporters who are entering their highest-conversion window.

First gift received
Second gift window identified
Follow-up recommended

Giving growth

Track donors whose gift amounts are increasing over time and surface opportunities for deeper engagement or larger asks.

Average gift increasing
Growth trend detected
Upgrade opportunity identified

Gift velocity decline

Spot when the time between donations starts growing so your team can reconnect before the relationship goes cold.

Giving frequency slowing
Momentum score drops
Re-engagement recommended
Inside every record

See the full story behind every score

Every metric can be explored directly from the contact record, making it easier to understand donor behavior before reaching out.

Timeline view

Review giving history and activity over time.

Signal breakdown

See which behaviors contributed to a score.

Milestone tracking

Monitor second gifts, recurring support, and other key moments.

Staff overrides

Adjust recommendations when context requires a human decision.

Contact record showing gift velocity, second gift, engagement, giving growth, and donor momentum score
No spreadsheets required

Spot opportunities before they become problems

Many teams rely on memory, spreadsheets, or manual reports to identify donor trends. Giving Metrics continuously evaluates supporter activity so important changes don't go unnoticed.

Traditional approach

Review reports manually

Search for patterns yourself

Important changes can be missed

Follow-up depends on memory

Separate spreadsheets and notes

Giving Metrics

Signals update automatically

Opportunities are surfaced for you

Trends are tracked continuously

Recommendations appear inside records

Everything stays connected

View CRM features
Sponsor A Purpose

Turn donor activity into meaningful follow-up

See which supporters are gaining momentum, approaching key milestones, or showing signs of disengagement — all from the same connected CRM.

FAQ

Common questions about the donor momentum score

The Donor Momentum Score combines multiple signals, including gift velocity, second gift status, engagement depth, and giving growth. These factors help identify supporters who may need follow-up, recognition, or re-engagement.